Shipping Policy
Shipping Methods & Fees
We offer simple and affordable shipping options based on your order total.
• Free Shipping — Orders $50+
• Standard Shipping — $4.99 (orders under $50)
Shipping fees are automatically calculated at checkout before payment is completed.
Order Processing Time
All orders are processed within 1–2 business days after payment is confirmed.
Orders are processed Monday through Friday (excluding weekends and public holidays). Once your order has been processed, it will be prepared and shipped as quickly as possible.
Estimated Delivery Time
Delivery time may vary depending on your location and seasonal shipping volume.
| Location | Processing Time | Shipping Time |
|---|---|---|
| United States | 1–2 Business Days | 6–12 Business Days |
| Canada / New Zealand | 1–2 Business Days | 8–15 Business Days |
| United Kingdom / Australia | 1–2 Business Days | 7–14 Business Days |
Once your order has been shipped, you will receive an email containing your tracking number so you can track your package.
Tracking Your Order
After your order ships, a tracking number will be sent to your email address.
Tracking information may take 2–5 days to update depending on the carrier.
Taxes & Duties
We cover all taxes and duties for international orders whenever applicable. Customers usually will not need to pay additional import fees.
Incorrect Address
Please make sure your shipping address is correct when placing your order. Pawrelia is not responsible for packages delivered to an incorrect address provided by the customer.
Contact Us
If you have any questions about your order or shipping, please contact us: